Sunday, November 1, 2009

Fear, Uncertainty and Doubt

Just finished reading Junk Science Judo: Self-defense against Health Scares and Scams by Stephen J. Milloy. Milloy seems to assume that poor science makes headlines because scientists, peer reviewers and editors do not understand the scientific method, and that if he just explained it, the scientific community and the media would see the error of their ways. They would refuse to report on inconclusive but alarming results.

How touching. Milloy does not know that there is an entire marketing technique abbreviated as FUD. FUD stands for Fear, Uncertainty and Doubt--deliberate dissemination of disinformation about a product or service in order to confuse consumers and dissuade them from supporting the competition.

Blogs make FUD easier than ever. If I wanted to, I could say disturbing things about my competition here on this blog, and encourage my friends to leave similar comments to boost the PageRank. I could moderate any ripostes from the maligned competition. And if I were truly devious, I could have other websites pick up my posting--websites that do not allow comments. No peer review, just my slanderous word out there in the blogosphere forever.

It's hard to get other people's blog posts taken down, even if they are blatantly inaccurate. Another blogspot blogger took some of my press releases last winter and ran them through a blender, but left my name and telephone number intact. They looked like real press releases, albeit written on hallucinogens. The purpose of those postings was to create links back to an Internet pharmacy site. See the "report abuse" choice at the top of this page? I complained to Google, which owns blogspot. I filled out their online form (the only way they allow complaints) but I when they requested it I did not send a scan of my driver's license because they did not offer me an encrypted transmission. Because I did not send it, Google has not acted. Stalemate.

Fortunately, the bogus press releases do not spread FUD, except on the question of whether I might be blogging while intoxicated. But I give this example to show how easy it is to post misinformation, and how hard it is to remove bad information. Who needs the New England Journal of Medicine or the Journal of the American Medical Association if they can start a free and anonymous blog and say whatever they want?

Do I believe everything Milloy writes about the inappropriate reporting of scientific studies? I don't know. And I find his web site, JunkScience.com, more strident and abrasive than the book. But I do think that as long as people are out there perpetrating FUD, we all need to be aware of it lest we wind up, as Milloy quotes Carl Sagan's foreboding
of an America in my children's generation or my grandchildren's generation...when clutching our horoscopes, our critical faculties in steep decline, unable to distinguish between what's true and what feels good, we slide almost without noticing, into superstition and darkness.

On a similar subject but from an entirely different section of the library, I also just finished reading How to Rig an Election by Allen Raymond and Ian Spiegelman. Raymond is the former top GOP operative who served time in federal prison for jamming the Democratic call center phone lines during the 2002 New Hampshire Elections.

Raymond did not go to the pokey for his political FUD. Having actors portraying urban men calling conservative, potentially racist, households to urge them to vote for the Democratic candidate, in order to scare them into voting Republican is just business as usual, I guess. Ugh. Between shenanigans like that and Operation Bid Rig is it any wonder The Star-Ledger, the largest paper in New Jersey, endorsed independent candidate for governor Chris Daggett?

Adrenaline gets our attention. But we have to keep questioning the source of the information that makes our hearts race, lest we be frightened into acting against our own best interests by cynical purveyors of fear, uncertainty and doubt.

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